Data Privacy
  • Overview
  • Guides
    • Data Privacy Obligation
    • EULA & Privacy Policy
    • Deletion Requests
    • Deletion Request by Provider
    • Data Flows
    • Appointed Providers
    • Data Privacy FAQ
Powered by GitBook
On this page
  • Overview
  • Viewing Logs
  • Log Retention
  1. Guides

Data Flows

View logs on processed user data

Overview

Data flows are logs on user data that have been processed by a platform account. These include imports, exports, API calls, and webhooks.

These logs are automatically generated when the following actions occur on your platform account:

  1. Exports. A platform account has exported/downloaded user data in the form of logs, user lists, and/or profiles.

  2. Imports. A platform account has imported/uploaded user data.

  3. Integrations. A platform account has made use of API endpoints or webhooks that contain user data.

Viewing Logs

Each log will contain details of what users were processed, by whom, and for what reason. To view a log navigate to Data Privacy / Data Flows and Select the options of the log you want to view. You will presented with the following detailed information:

  • Account The name of the platform account that processed the user data.

  • Account Type (Primary or Appointed) If the action was performed by your platform account it will show as Primary. If you have delegated support access to your account and this account performs the action it will show as Appointed.

  • Actioned By The platform account user who processed the user data.

  • Method / Reason The action that was performed and the reason. Examples are Import, Export, View Profile, API, and Webhook.

  • State The state of the log will always show as processed.

  • Transaction ID A GUID (globally unique identifier) of the log.

  • Timestamp The server timestamp of the when the log was created.

  • Users A list of users that were processed in the action.

In Data flows, you will see the latest 10 logs, if you want to view historic logs, select the history icon to view logs as far back as 1 year.

Log Retention

Data Flow logs are retained for 1 year (twelve calendar months) from the date they are captured. Under GDPR, to keep personal data "no longer than is necessary for the purposes for which the personal data are processed". Given the platform's operations, we've determined the necessary retention period to be one year.

PreviousDeletion Request by ProviderNextAppointed Providers

Last updated 1 year ago