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  1. Policies & Technical Documents

Platform Policies & Technical Documents

PreviousSupport Flow

Last updated 6 months ago

The Platform is licensed by established SaaS (Software-as-a-Service) development company, ; built on tried-and-trusted tech that has been deployed across the globe.

The code stack was initially configured in 2015 and has been in development for approximately 10 years, enjoying noteworthy retention rates, regular upgrades, and excellent platform stability.

For details on security and continuity policies by the platform developers, Everyday Digital (Pty) Ltd., please contact your account manager.

The following policy documents may be supplied upon request:

  • Security Rundown Continuity Policy

  • Acceptable Encryption Policy

  • Data Breach Response Policy

  • Disaster Recovery Plan

  • Patch Management Policy

  • Information Logging Standard

  • Information Security Protocol Management (ISPM)

  • Password Policy

  • Remote Access Policy

  • Succession Policy

  • Server Security Policy

  • Web Application Security

Everyday Digital is responsible for:

  1. Data recovery

  2. Disaster recovery

  3. Platform uptime & security

  4. Remote server access

Third party server hosting services are responsible for:

  1. Server uptime

  2. Physical server access

Everyday Digital