# Your Account

## Create an app account

**An app account is created when you sign up to the app.** Sign up using the [methods](#app-sign-up-methods) that are available on your app.

**Access content.** On the app, you will see [content & features](/learning-app-docs/guide/features.md) shared with you by your app provider, i.e. the company that is distributing the app.&#x20;

**Manage your app account.** Open your app [account profile](#manage-your-profile) on the app to reset your password, to access support, to access app guides, to view and edit your personal details, and to delete your account.&#x20;

### App sign-up methods

<details>

<summary><img src="/files/tktLMNWCstFB3D5KtQeo" alt="" data-size="line"> Sign up using your email address</summary>

1. Select **Create Account.**
2. On the **End-User License & Privacy** screen, select **Accept** or **Manage Settings.**
3. On the **Notifications** screen, deselect or select your preferred settings.
4. On the **Share Location** screen, deselect or select your preferred settings.
5. On the **Create Account** page, select **Sign up with Email.**
6. **Enter your email address** and create a safe password.
7. **Confirm your email address.** You will receive an email with a link to verify your email address. Click on the link to complete the sign up.
8. On the **Complete Your Profile** screen, enter: First name(s), Last Name, Date of Birth (DD/MM/YYYY), Mobile number.
9. Your **account set up will be completed** and you can sign in with your email and password.

</details>

<details>

<summary><img src="/files/aO9uQJeTlWpURSBrSX49" alt="" data-size="line"> Sign up using your Apple Account</summary>

1. On the app start screen, select Create **Account**.
2. On the **End-User License & Privacy** screen, select **Accept** or **Manage Settings.**
3. On the **Notifications** screen, deselect or select your preferred settings.
4. On the **Share Location** screen, deselect or select your preferred settings.
5. On the **Create Account** page, select **the Apple icon** <img src="/files/0deZTxubrRhxlFPTkWMn" alt="" data-size="line">**.**
6. **Sign into your Apple account.**
7. On the **Complete Your Profile** screen enter: First name(s), Last Name, Date of Birth (DD/MM/YYYY), Mobile number.
8. Your **account set up will be completed** and you can sign in with your Apple account.

</details>

<details>

<summary><img src="/files/DNE4Hrw91WtoM0S5Zwko" alt="" data-size="line"> Sign up using your Google Account</summary>

1. On the app start screen, select Create **Account**.
2. On the **End-User License & Privacy** screen, select **Accept** or **Manage Settings.**
3. On the **Notifications** screen, deselect or select your preferred settings.
4. On the **Share Location** screen, deselect or select your preferred settings.
5. On the **Create Account** page, select **the Google icon** <img src="/files/DNE4Hrw91WtoM0S5Zwko" alt="" data-size="line">
6. **Sign into your Google account.**
7. On the **Complete Your Profile** screen enter: First name(s), Last Name, Date of Birth (DD/MM/YYYY), Mobile number.
8. Your **account set up will be completed** and you can sign in with your Google account.

</details>

<details>

<summary><img src="/files/93QeaB81B8G4ConGBm48" alt="" data-size="line"> Sign up using your Microsoft Account</summary>

1. On the app start screen, select Create **Account**.
2. On the **End-User License & Privacy** screen, select **Accept** or **Manage Settings.**
3. On the **Notifications** screen, deselect or select your preferred settings.
4. On the **Share Location** screen, deselect or select your preferred settings.
5. On the **Create Account** page, select **the Microsoft icon** <img src="/files/93QeaB81B8G4ConGBm48" alt="" data-size="line">**.**
6. **Sign into your Microsoft account.**
7. On the **Complete Your Profile** screen enter: First name(s), Last Name, Date of Birth (DD/MM/YYYY), Mobile number.
8. Your **account set up will be completed** and you can sign in with your Microsoft account.

</details>

## Sign in to your app account

Once you have [created an account](#create-an-app-account), you can sign in using your credentials.&#x20;

1. Open the app.&#x20;
2. Select **Sign In** to sign into the app using the available options:
   1. email address and password,&#x20;
   2. <img src="/files/wPYdhHXJeAKe4Edb43Kk" alt="" data-size="line"> **Apple account,**
   3. <img src="/files/VZ3bWlxEeflvDTyAkJwX" alt="" data-size="line">**Google account**, or&#x20;
   4. <img src="/files/64AEe3AdVGGmJ6amyAdf" alt="" data-size="line"> **Microsoft** account.&#x20;

After you sign in, you can explore the content that is available to you. You will also receive a welcome email with the links to download the app for Apple, Android or Web.

## Manage your Profile

### How can I change my personal details?

**Open the Account section of the app.** Select your name to access Your Account. Here you can edit your account information and personal details:

* Email address
* Phone number/Mobile number
* First Name
* Last Name
* Date of Birth
* Your Location

**Profile Icon.** Select your preferred icon.

**Change Password.** If you have not signed up using your Apple, Google or, Microsoft account, you can update your current password to a new password.

**Enter your current password at the Checkpoint.** When prompted, enter your current password. Next, enter and confirm your new password. Save password. You will need to know your current password in order to set a new password. If you have forgotten, use the Forgot Password option on the login screen[Account Troubleshooting](/learning-app-docs/troubleshooting/account-troubleshooting.md#forgot-password)

**Parental Control.** Content that has been marked as inappropriate or explicit can be made inaccessible. If you are a parent, guardian, or teacher then you can use this feature to restrict content access. Select Restricted Mode to activate.


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