# Manage Users ## User Registrations The user list will show which users have signed up on your branded app or are in your account groups. Only platform accounts that have been assigned a branded app will be able to see users who have signed up and are not part of groups. {% hint style="info" %} **Cohort / User** stats deal with unique users, i.e. users whose email address is their unique ID, and may or may not be in a Group. See also: [**Cohorts / Groups**](/groups-cohort-docs/groups/adding-users-to-groups.md). {% endhint %} ### New Users In the user list, users will be considered new if they have been added to groups or signed up in the last 7 days. If you wish to historically see new users, you can change the start and end date. ### User States When viewing users you will be able to see the state of the user. The user will either be active or inherit the group state from their assigned groups. * **Active.** The user has signed up on the app. * **Pending.** The user has been added to a group but has not been sent an app invite yet. * **Notified.** The user has been added to a group and an app invite has been sent. * **Nudged.** The user has been reminded of an app invite. * **Expired.** The user has been sent an app invite but has not signed up after 28 days. ## User Options ### **Manage User** **Navigate to Users > Groups to view the groups and users in an account.** **In the** [**Groups**](/groups-cohort-docs/groups/creating-groups.md) **section, you can:** * Manage groups * Import users to add to a group * Send push or email notifications to groups to all app users **In the Users section, you can:** * View individual users * [Export](/groups-cohort-docs/cohort-locations-and-roles/importing-and-exporting.md#exporting) all users * Manage group access per user * View individual user profile & privacy settings * View push notification logs {% hint style="warning" %} In order to edit a user profile or edit a user email address, you will need to have this capability enabled on your platform account. {% endhint %} * **Manage Groups.** Allows you to assign/remove the user to multiple groups. * **Edit Profile/Email (only visible when enabled on your account).** This allows the account [admin or agent](/groups-cohort-docs/cohort-locations-and-roles/roles-sections-types.md#understanding-role-types-and-security) to edit user profiles, i.e. update the user's first name, last name, and change their email address. * **Privacy Settings.** View the user's privacy settings per app. * **Push Notification Logs.** View which app and type the user has enabled push notifications for. {% hint style="info" %} **Note:** The profiles of app users who are also connected to a platform account can not be edited. {% endhint %} ### **Manage User Locations** If you have Cohort Locations enabled on your account, you will have additional location-based options to manage a user: * **User Locations.** Allows you to add/remove a user from available Cohort Locations. To add, select Add Location, to remove select the options icon on a location and select Remove From Section/Location. * **Transfer Locations.** Allows you to transfer locations from one user to another. Enter the email address of the user you wish to transfer locations to. With transfer options select: **Transfer as a copy,** which will copy the locations from one user to another. **Transfer and move,** will move the locations from one user to another and remove the locations from the original user. ### Delete User If you have app user edits enabled on your platform account. You can perform a deletion request on behalf of the user. Please see [Deletion Request by Provider](https://everyday-digital.gitbook.io/data-privacy-docs/guides/deletion-request-by-provider) for more. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://everyday-digital.gitbook.io/groups-cohort-docs/users/manage-users.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.