Learning Story Logs

Learning Story Logs

Story Logs allow you to access a detailed account of every user's interaction with a story.

How to view Logs

Open Analytics, open a Story, and access the Logs section from the left-hand menu. View more detailed (and archived) logs by selecting the options icon on the log, and then selecting View Log.

Log Status

Story Logs allow you to see the state/progress of each user.

Story Progress State
Description

Started

Indicates that the user is busy doing the story for the first time.

In Progress

Indicates that the user has started the story.

Completed

This indicates that the user has completed the story (this will show in the export data).

Archived

Old logs of previous story versions that a user has completed. Logs are archived once a user completes a newer version of a story.

Log Options

Select the cogwheel icon to view options

Story Log Option
Description

View Log

View an individual user's story log

Force Complete

If you want to set the user's status to "complete"

Delete Story Data

If you want to remove the user's recorded data based on their interaction with the story

Delete App Data

If you want to remove the user's recorded data from their interaction with a platform app

Export Logs

To export the story logs, simply select the export icon (top right) from the Logs section.

What does the Log .csv export contain?

Column
Log description

Firstname(s)

User's first name(s)

Lastname

User's last name

Status

In Progress, Completed, Redoing

Passed

Passed / Failed

Attempts

Number of attempts (if allowed)

Duration

Time taken to complete (hh:mm:ss)

Score

User's score expressed as a percentage

Last update

Date & time when the last story attempt was completed

Export Group Logs

From Analytics, you can export logs per Group.

Exporting Group Logs means that you are exporting users from all groups and comparing content/pathway records.

The export is delivered in a .csv format and contains the following data:

  • Firstname - User's first name

  • Lastname - User's last name

  • Age - User's age (if supplied)

  • Email - User's email address

  • Telephone - User's telephone number (if supplied)

  • Country - User's country of origin

  • City - User's city of origin

  • Registered - Date and time of user's account registration/sign up

  • Group Status - Active or Nudged

  • Groups - List of all groups a user has been added to

  • Status - Started (the user has opened the content/pathway), In Progress (the user has at least completed 1 page/activity), Complete, or Empty.

  • Progress - Percentage completed

  • Last Update - Date and time of user's last recorded activity

User rows with an empty status mean they have not opened or engaged with the content/pathway.

Step-by-Step Group Log Export

  1. Open Analytics and select Groups.

  2. Select the first group icon, top right.

  1. Set the preferred format and content types. The Format Options include Grouped Logs (Default), which formats the logs by group, and Inline Logs, which lists content types in a column. Choose the Content Types that should be included in your export of logs.

  1. Select Export to download the group logs.

Build Analytics

To see a specific release/build, you can select one using the filter option. By default, all builds are loaded for analysis.

Next to the question title you can see the range of builds being displayed.

Individual User Results & Logs

User Log
Description

Highest Mark

Highest mark achieved by a user

Average Mark

User average

Lowest Mark

Lowest mark achieved by a user

Average Time

Average time required to complete the story

Lowest Mark

Lowest mark achieved by a user, per chapter

Average Score

Average score, per chapter

Highest Score

Highest score achieved, per chapter

View Log, Delete Story Data, or Delete App Data

Select View Log via the cogwheel icon to see the exact logs uploaded from the user's app.

Log Type
Log Detail

View Log

Time taken to complete each page

Total score, max score and percentage

Delete Story Data

When last the log was updated

Delete App Data

Delete a user's complete story logs (for all stories)

Last updated